1. Introduction
ByteWorks ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you interact with our website or services.
2. Information We Collect
We may collect personal data that you voluntarily provide, such as:
- Name and contact information (email, phone number).
- Messages or details submitted through contact or quote forms.
- Technical data such as IP address, browser type, and device information (collected automatically through analytics tools).
3. Internal Dashboard & Integrations
We use a ByteWorks internal dashboard to process form submissions, manage orders, and view privacy-friendly analytics. Data stored is limited to what is necessary to provide our services (e.g., contact details, order references, aggregate visit metrics). We do not use third-party trackers by default.
4. Contact Form Data Handling
Information submitted through our contact or quote forms is used solely to respond to your request, provide a quotation, or deliver the requested service. All data is securely stored and deleted upon request or within 12 months of inactivity.
5. Cookies and Analytics
Our site may use first-party cookies to remember basic preferences and to enable a lightweight, privacy-focused analytics within our internal dashboard. You can disable cookies in your browser settings at any time; some features may be affected.
6. Data Retention
Personal data related to service inquiries or form submissions is retained for up to 12 months, unless deletion is requested earlier. Backups containing limited metadata may be stored securely for operational continuity.
7. Data Security
We use SSL encryption, secure hosting, and access controls to protect your data. While no system is completely secure, ByteWorks applies best practices to reduce risk of unauthorized access, loss, or alteration.
8. Your Rights
You may request access, correction, or deletion of your personal data at any time by writing to privacy@byteworks.agency.
9. Policy Updates
We may update this policy when necessary. The current version will always be available on this page.